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Privacy Policy

Effective Date: 1 July 2026

Ritrix Innovation Private Limited (“Ritrix Innovation,” “Ritrix,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal data responsibly and in accordance with applicable data protection laws.

This Privacy Policy explains how we may collect, use, store, disclose, and otherwise process personal data when you visit ritrixinnovation.com, contact us, submit information through our Website, apply for employment, or otherwise interact with us through channels covered by this Privacy Policy.

This Privacy Policy is intended to be read together with any additional privacy notice provided in connection with a particular service or processing activity


1. WHO WE ARE

Ritrix Innovation Private Limited is a technology and software development company based in Gujarat,India.

Our activities may include custom software development, web and mobile application development, SaaS development, product engineering, fintech technology solutions, cloud solutions, software consulting, business automation, deployment, maintenance, and related technology services.

For personal data collected directly through our corporate Website and related business interactions, Ritrix Innovation may act as the entity responsible for determining the purpose and means of processing such personal data, subject to applicable law.

For certain client projects, Ritrix Innovation may process personal data solely on behalf of a client. In those situations, the relevant client may determine the purposes of processing, and our processing may be governed by the applicable client agreement and data processing terms.

2. PERSONAL DATA WE MAY COLLECT

Depending on how you interact with us, we may collect the following categories of information.

A. Contact Information

  • This may include:
  • Full name;
  • Email address;
  • Phone number;
  • Company or organization name;
  • Job title; and
  • Other contact details you voluntarily provide.

B. Business Inquiry Information

When you contact us regarding a project or service, we may collect:

  • Project requirements;
  • Business requirements;
  • Budget information;
  • Requested services;
  • Project timelines;
  • Technical requirements; and
  • Information included in messages or documents you choose to provide.

 

C. Website and Technical Information

When you use our Website, certain information may be collected automatically, depending on the technologies implemented on the Website, including:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring pages;
  • Pages visited;
  • Approximate location derived from IP address;
  • Date and time of visits;
  • Website interaction information; and
  • Cookie or similar technology identifiers.

 

D. Recruitment Information

If you apply for employment or an internship, we may collect:

  • Name and contact information;
  • Resume or curriculum vitae;
  • Employment history;
  • Educational qualifications;
  • kills and certifications;
  • Portfolio information;
  • Professional profile links;
  • Interview information;
  • Salary expectations; and
  • Other information voluntarily provided during recruitment.

E. Communications

We may retain communications you send to us, including emails, contact-form submissions, support inquiries, meeting requests, and other business correspondence.

3. HOW WE COLLECT PERSONAL DATA

We may collect personal data:

  • Directly from you; Through forms on our Website;
  • Through email or other business communications;
  • Through job applications; During meetings or consultations;
  • Through cookies and similar technologies;
  • From service providers acting on our behalf; and
  • From publicly available professional or business sources where permitted by applicable law

 

4. HOW WE USE PERSONAL DATA

We may process personal data for purposes including:

  • Responding to inquiries;
  • Communicating with prospective and existing clients;
  • Evaluating potential software or technology projects;
  • Preparing proposals and estimates;
  • Providing requested services;
  • Managing client relationships;
  • Providing customer or technical support;
  • Operating, maintaining, and improving our Website;
  • Monitoring Website performance and security;
  • Understanding how visitors use our Website;
  • Preventing fraud, abuse, and security incidents;
  • Managing recruitment and hiring;
  • Maintaining business and administrative records;
  • Complying with applicable legal obligations;
  • Establishing, exercising, or defending legal claims; and
  • Sending business or marketing communications where permitted by law and, where required, with
    appropriate consent.

We will seek to process personal data only for lawful and specified purposes.

5. CONSENT AND OTHER LAWFUL PROCESSING

Where applicable law requires consent, we may request your consent before processing personal data for the specified purpose.

You may have the ability to withdraw your consent in accordance with applicable law. Withdrawal of consent will not affect processing that was lawfully conducted before the withdrawal.

Certain personal data may also be processed where permitted or required under applicable law for purposes such as responding to a request initiated by you, complying with legal obligations, protecting against fraud or security threats, or other legally recognized uses.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our Website may use cookies and similar technologies to:

  • Enable essential Website functionality;
  • Maintain Website security;
  • Remember preferences;
  • Analyze Website traffic and usage;
  • Measure Website performance; and
  • Support marketing activities where applicable.

Depending on the tools installed on the Website, cookies may be placed by Ritrix Innovation or third-party service providers.

Where required by applicable law, we will seek appropriate consent before using non-essential cookies.

You may be able to manage cookies through your browser settings or through a cookie consent mechanism available on the Website.

Disabling certain cookies may affect Website functionality.

 

7. ANALYTICS AND THIRD-PARTY SERVICES

We may use third-party technology providers for Website hosting, analytics, security, communications,
cloud infrastructure, customer relationship management, recruitment, and other business functions.

These providers may process limited personal data on our behalf or for purposes governed by their own
privacy policies, depending on the nature of the service.

We seek to use appropriate contractual and organizational measures when engaging service providers that
process personal data on our behalf.

The specific third-party tools used by the Website may change over time.

8. HOW WE SHARE PERSONAL DATA

We do not sell personal data as part of our ordinary business operations. We may disclose personal data to:

  • Authorized employees and personnel;
  • Contractors and consultants;
  • Cloud and hosting providers;
  • Website and IT service providers;
  • Analytics providers;
  • Communication and email service providers;
  • CRM and business management platforms;
  • Recruitment service providers;
  • Professional advisers, including lawyers, accountants, and auditors;
  • Government authorities, regulators, or law-enforcement agencies where legally required; and
  • Parties involved in a corporate restructuring, merger, acquisition, financing, or sale of business
    assets, subject to applicable legal requirements.

We seek to limit disclosure to information reasonably necessary for the relevant purpose

9. CLIENT DATA AND SOFTWARE DEVELOPMENT SERVICES

As a software development and technology services company, Ritrix Innovation may process data provided by clients in connection with software development, testing, maintenance, support, cloud deployment, integrations, or other services.

Where Ritrix Innovation processes personal data solely on behalf of a client, the client may be responsible for determining the purpose and lawful basis for processing.

In such circumstances, our obligations concerning client data may be governed by the applicable contract, data processing agreement, confidentiality agreement, or other written terms between Ritrix Innovation and the client.

Individuals seeking to exercise rights regarding personal data controlled by one of our clients may need to contact that client directly.

10. INTERNATIONAL DATA TRANSFERS

Because Ritrix Innovation may work with international clients and technology providers, personal data may, where permitted by applicable law, be processed or stored in countries outside your country of residence.

Where required, we will seek to implement appropriate safeguards or contractual arrangements for international transfers of personal data.

11. DATA SECURITY

We seek to implement reasonable technical and organizational measures designed to protect personal data
against:

  • Unauthorized access;
  • Unauthorized disclosure;
  • Accidental loss;
  • Misuse;
  • Alteration;
  • Destruction; and
  • Other unauthorized processing.

Measures may include, as appropriate to the relevant systems and risks, access controls, authentication mechanisms, encryption, secure infrastructure, employee access restrictions, backups, logging, monitoring, and internal security procedures.

However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.

12. DATA RETENTION

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable legal, contractual, regulatory, accounting, or legitimate business requirements.

Retention periods may vary depending on:

  • The nature of the information;
  • The purpose for which it was collected;
  • The duration of a client or business relationship;
  • Legal and regulatory obligations;
  • Security and fraud-prevention requirements; and
  • The need to establish, exercise, or defend legal claims.

When personal data is no longer reasonably required and retention is not otherwise required or permitted by applicable law, we may delete, anonymize, or securely dispose of it.

13. YOUR PRIVACY RIGHTS

Depending on the laws applicable to you and the relevant processing activity, you may have rights relating to your personal data, which may include the ability to:

  • Request information regarding personal data processed about you;
  • Request access to certain information about your personal data;
  • Request correction of inaccurate or incomplete personal data;
  • Request erasure of personal data where applicable;
  • Withdraw consent where processing is based on consent;
  • Submit a privacy-related grievance or complaint; and
  • Exercise other rights available under applicable data protection laws

Certain rights may be subject to legal limitations or exceptions.

We may need to verify your identity before processing certain privacy requests.

14. CHILDREN’S PRIVACY

Our Website and services are primarily intended for businesses and adult professionals and are not intentionally directed toward children.

We do not knowingly seek to collect personal data from children through our general corporate Website.

If we become aware that personal data relating to a child has been collected in circumstances requiring parental or guardian consent under applicable law, we will take appropriate steps consistent with our legal obligations.

15. MARKETING COMMUNICATIONS

Where permitted by applicable law, we may send information about Ritrix Innovation’s services, capabilities, or business updates.

Where required, such communications will be sent with appropriate consent.

You may request to stop receiving marketing communications by using an unsubscribe mechanism where available or by contacting us.

Even if you opt out of marketing communications, we may continue sending necessary transactional, administrative, contractual, or service-related communications.

16. THIRD-PARTY WEBSITES

Our Website may contain links to websites operated by third parties.

Ritrix Innovation does not control the privacy practices of independent third-party websites.

We encourage you to review the privacy policies of third-party websites before providing personal information to them

17. DATA BREACHES

In the event of a personal data breach, Ritrix Innovation will take reasonable steps to assess, contain, investigate, and remediate the incident. Where required by applicable law, we will provide notifications to affected individuals and/or the relevant regulatory or governmental authority in the manner required by law.

18. GRIEVANCE AND PRIVACY CONTACT

If you have a question, concern, grievance, or request regarding your personal data or this Privacy Policy, you may contact:
Ritrix Innovation Private Limited
Vadodara, Gujarat, India

Email: info@ritrixinnovation.com

We will seek to review and respond to legitimate privacy requests and grievances in accordance with applicable law.

19. CHANGES TO THIS PRIVACY POLICY

For general questions regarding this Privacy Policy or our privacy practices, please contact:

Ritrix Innovation Private Limited
Vadodara, Gujarat, India
Website: ritrixinnovation.com
Email: info@ritrixinnovation.com

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